An update on the new Moteefe Platform
Sep 14, 2017 - MOTEEFE
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Olivier Stapylton-Smith

As you might have seen, there have been some pretty big changes on the Moteefe website and platform over the last week or so!  
We've created this new platform to essentially improve your experience of Moteefe, by creating faster campaigns and generating multiple product campaigns, enabling you to become even more profitable than ever before – and who doesn't want that?
But, as you know, when you make such massive changes to any web platform, despite how much you anticipate all of the possibilities that may exist, there are always  going to be a few bumps along the way.  

You guys have been brilliant in telling us what issues exist on the platform, and we'd like to thank you for your feedback. But now, it's about using your feedback and acting on it. Fast.   

So what have we done so far?

One of the things you mentioned to us was that you had some issues launching your campaigns, which is obviously something that we took extremely seriously. I'm glad to say that this is something which is completely resolved, and that, if you log in to Moteefe now, the campaign launcher is not only 100% stable, but is totally responsive to your needs. Launching campaigns faster is something that we promised to you and is something I'm happy to say we're delivering on.  

We've also heard that with some of our products including mugs and phone cases, there were discrepancies with the printing size area. With our tech guys working around the clock, we've been able to quickly resolve to this so that you can be confident that your products are delivered to your buyers exactly how they expect them to be.  

Duplicating campaigns is something that we know a lot of you are passionate about, and to that end, we've updated and resolved any issues around any difficulty doing this.  We had to delay rolling this out to make sure we were completely satisfied with the way it worked. Now that we are, we couldn’t be happier to share it with you. Thank you so much for your patience.

We've raised the 5MB limit of your designs to 10MB, ensuring that your designs can be as complex and colourful as they can be to create demand from your customers!  

What are we doing now?

Hopefully these changes mean that you guys can get back to doing what you love – producing campaigns that delight your customers and earn massive profits. However, we know the job's not done – there's still work to do.

So, let me tell you what we're in the process of fixing:

Over the next week, we're looking at:

  • The duration of campaign relaunches  
  • Improving the speed of the campaign pages – This is a massive priority for us so we’re working hard to resolve this as soon as possible
  • Although we're based in the UK, we're going to replace the UK flag with the American flag, as we know this can benefit your campaigns  and make you even more money
  • We'll release a brand new upsell feature which will boost your order value – who doesn't want that?

In September and early October, we're working on some bigger projects that will help your campaigns in the future:  

  • Improving the duplicate feature, making it easier to make the most of your successful campaigns  
  • Giving you the ability to create sub accounts so more than one person can sign into one account.  If you work in teams, you can give various levels of access to your colleagues, which helps you move faster.
  • The introduction of even more products!  Keep checking us on Hangouts or our products page to see what we’re releasing.

As we've mentioned, the goal is that we deal with your feedback quickly and provide updates that make your experience of our platform even better.   

If you have any questions or queries about what we've mentioned here, then please get in touch with us at support@moteefe.com and don't forget to visit the Hangout on facebook

Thank you for your continued support!  

Olivier and the Moteefe team

 

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